Question 1

How do I get an XT Card?

Accepted Answer

After registering and logging in to your XT account, you can apply for an XT Card via the XT App or website. Once approved, the card is available for immediate use.

Question 2

What countries or regions does XT Card support?

Accepted Answer

XT Card is available for application and use in most countries and regions, except for certain sanctioned jurisdictions.
Currently unsupported countries and regions include: Afghanistan, Belarus, the Democratic Republic of the Congo, the Central African Republic, Cuba, Guinea-Bissau, Haiti, Iran, Iraq, North Korea, Lebanon, Libya, Mali, Myanmar, Russia, Somalia, South Sudan, Sudan, Syria, Venezuela, Yemen, and Zimbabwe.

Question 3

How to check XT Card balance and spending history?

Accepted Answer

Log in to your XT account and go to the Card management page to view your XT Card balance and spending details.

Question 4

What fees apply when using the XT Card?

Accepted Answer

Annual fee: 0 USDT (5-year card validity)
Crypto exchange fee: <3>{depositFeeRate}
Spending fee: <4>{consumeFeeRate}
Small transaction fee: A 0.1 USD service fee applies to transactions below 1 USD

Question 5

How to use the XT Card for crypto spending?

Accepted Answer

After your XT Card is activated, the system will automatically exchange USDT from your XT spot account into USD in real time. Once the exchange is completed, you can use the XT Card for online and offline payments.

Question 6

What are the spending limits of the XT Card?

Accepted Answer

Single transaction limit: $50,000 USD
Daily transaction count: 50
Daily limit: $500,000 USD
Monthly limit: $1,000,000 USD

Question 7

What should I do if my XT Card physical card is lost?

Accepted Answer

If your physical XT Card is lost, please log in to your XT account immediately, go to “Card Management”, find the corresponding card and click <5>Freeze. Currently, it is not supported to report the loss of this card directly. If there is still a balance in your account, please contact customer service for assistance.

Question 8

What is the spending PIN for an XT Card physical card?

Accepted Answer

The spending PIN is the card PIN used for in-store payment verification. Please keep it secure. If forgotten or compromised, go to Card Management and reset the PIN for the corresponding card.

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